Terms of service
Terms of Service
Last Updated: October 8, 2026
Welcome to Loomora Gifts. By visiting our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before placing an order.
1. About Our Store
Loomora Gifts is an online store offering printed blankets, personalized blankets, and gift products.
Website: https://loomoragifts.com
Our store operates using Shopify, and some products are manufactured and shipped by third-party print-on-demand fulfillment partners.
2. Products and Personalization
We aim to describe our products accurately, including available designs and personalization options.
Product colors and appearance may vary slightly depending on screen settings and manufacturing processes.
Personalization options vary by product. Customers are responsible for reviewing and submitting accurate names, dates, photographs, messages, and other customization details.
We may contact customers to clarify personalization instructions before production.
We reserve the right to decline customization requests that are unlawful, infringe intellectual property rights, or violate applicable policies.
3. Orders and Payments
Product prices, available currencies, shipping charges, and applicable taxes are displayed during checkout.
By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.
Orders are subject to acceptance and product availability. If an order cannot be fulfilled, we will contact you and arrange an appropriate refund.
We reserve the right to refuse fraudulent or unlawful orders.
4. Order Processing and Delivery
Our print-on-demand products are typically prepared within 1–3 calendar days after payment confirmation.
Estimated U.S. standard shipping transit time is 3–5 business days after dispatch.
These are estimates, not guaranteed delivery dates.
Please review our Shipping Policy for current shipping rates, available destinations, and further delivery information.
5. Returns, Refunds, and Cancellations
Returns, refunds, exchanges, and order cancellations are governed by our Return & Refund Policy, subject to applicable consumer protection laws.
Eligible non-personalized items may be returned within 30 calendar days of delivery.
Genuinely personalized or custom-made products are generally not eligible for change-of-mind returns, but this does not affect rights relating to damaged, defective, or incorrect items.
6. Intellectual Property and Customer Content
All original website content, including our branding, text, and designs, is protected by applicable intellectual property laws.
Customers submitting photographs, artwork, text, or other materials for customization confirm that they own or have permission to use those materials.
Customers retain ownership of their submitted content. By submitting customization materials, customers authorize Loomora Gifts and its fulfillment partners to use those materials as necessary to produce and deliver their orders.
We will not claim ownership of customer-submitted photographs or personal designs.
7. Website Use
You agree not to misuse our website, submit fraudulent orders, interfere with its operation, or use it for unlawful purposes.
We may take reasonable steps to protect our website, customers, and business from misuse.
8. Accuracy and Availability
We make reasonable efforts to keep product details, pricing, and availability accurate.
If a material error affects an order, we will notify the customer and offer an appropriate resolution, including cancellation and refund where required.
9. Limitation of Liability
To the extent permitted by applicable law, Loomora Gifts is not responsible for losses arising from circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or restricted.
10. Privacy
Personal information is handled in accordance with our Privacy Policy, available on our website.
11. Changes to These Terms
We may update these Terms of Service when necessary. The updated version will be posted on this page with its revision date.
Changes will not retroactively remove rights already acquired by customers under applicable law.
12. Governing Law
These Terms are subject to the applicable laws and mandatory consumer protections relevant to the transaction.
Nothing in these Terms deprives consumers of mandatory protections available under applicable law.
13. Contact
Loomora Gifts
Website: https://loomoragifts.com
For questions about these Terms, please use the Contact Us page or the customer support contact information published on our website.